Klarpix Terms of Service
Last Updated: July 31, 2026
Public URL: https://klarpix.com/terms
These Terms of Service (the “Terms”) constitute an agreement between you and Hangzhou Yangcongquan Cultural Innovation Co., Ltd. (Chinese registered name: 杭州洋匆圈文化创意有限公司) (“Klarpix,” “we,” “us,” or “our”) concerning the Klarpix iOS application and related services (collectively, the “Services”).
Please read these Terms carefully, particularly Section 15 (Dispute Resolution) and Section 16 (Governing Law). By reviewing these Terms and the Privacy Policy in the App and affirmatively tapping “Agree and Continue,” or by continuing to use the Services, you accept these Terms.
The Klarpix Privacy Policy explains how we process information. The Privacy Policy does not diminish any rights available to you under applicable law, and general acceptance of these Terms does not replace any separate consent required by law.
1. Eligibility and Parental or Guardian Consent
The Services are not directed to children under 13. You must be at least 13 years old to use the Services. If you have not reached the age at which you may independently enter into a binding contract in your principal place of residence, you may use the Services only after your parent or legal guardian has reviewed and agreed to these Terms.
If we learn that a child under 13 has submitted personal information through the Services, we will take steps to restrict processing and delete the information as required by applicable law. A parent or guardian may contact us using the information in Section 20.
If you use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms. Purchases made for personal or household use may nevertheless remain subject to non-waivable consumer-protection laws.
2. The Services
Klarpix provides:
- On-device photo importing, cropping, rotation, exposure and color adjustments, sharpening, noise reduction, presets, edit history, exporting, and related features;
- Remote AI processing to restore old or blurry photographs (“AI Restoration”); and
- Supporting features relating to purchases, credits, customer support, and service security.
AI Restoration requires the photo you affirmatively select to be sent to the proxy-infrastructure and AI-processing service providers identified in the Privacy Policy. Declining an AI upload will not prevent you from using local editing features that do not require photo uploads, but the applicable AI feature will not operate.
The features available, the number of credits required, and applicable device requirements are those shown on the purchase or feature screen before you proceed. Unless the relevant screen expressly states otherwise, one AI Restoration ordinarily consumes one credit.
3. License to the App
Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to use the App solely on Apple-branded devices that you own or control and as permitted by the Apple Media Services Usage Rules.
The App is distributed through the Apple App Store. Your license to the App is also subject to Apple’s then-current Standard Licensed Application End User License Agreement (the “Apple Standard EULA”). These Terms supplement the arrangements governing the Services, content processing, purchases, and dispute resolution. If these Terms directly conflict with the Apple Standard EULA with respect to the license to the App, the Apple Standard EULA controls. You must also comply with any applicable third-party terms when using your device, the App Store, network services, or other third-party services.
Except to the extent such restrictions are prohibited by applicable law, you may not copy, rent, sell, distribute, sublicense, reverse engineer, decompile, disassemble, attempt to derive source code from, modify, or create derivative works of the App.
4. No Klarpix Account; Device State; Restoring Purchases
The Services currently do not require you to create a Klarpix account. Your credit balance and certain purchase status information may be stored in the device Keychain and may synchronize across your devices depending on your Apple and iCloud settings.
Non-consumable in-app purchases may be restored using Apple’s “Restore Purchases” functionality. Consumable credits ordinarily cannot be restored through Apple’s “Restore Purchases” functionality. Loss of your device, deletion of Keychain data, changes to your Apple ID or iCloud settings, or backup or synchronization failures may make device-side credits inaccessible.
If paid credits are not delivered or are deducted incorrectly because of a technical error attributable to us, contact us under Section 20 and provide transaction information that does not include photographs. We will provide reasonable assistance to the extent the transaction can be verified. This Section does not limit any statutory refund or consumer rights.
5. Purchases, Credits, and Refunds
All in-app purchases are processed by Apple. We do not receive your complete payment-card number. Before a purchase, the App or Apple’s purchase interface will display the applicable price, number of credits, taxes, and other material terms.
To the extent permitted by applicable law:
- Credits are limited, personal, non-transferable rights that may be redeemed only for specified digital functionality within the Services. They are not currency, deposits, stored-value accounts, or property rights;
- Purchased credits are not redeemable for cash and may not be resold. Unless clearly disclosed on the purchase screen or otherwise required by law, purchased credits do not expire;
- Promotional or complimentary credits may be subject to quantities, permitted uses, and expiration dates clearly disclosed in advance; and
- Refunds, payment reversals, and billing disputes are handled by Apple under its rules, and you may submit refund requests directly to Apple.
If we permanently discontinue all functionality for which credits may be used, we will address unused purchased credits in accordance with applicable law, Apple policies, and the technical options reasonably available at that time. Any statement that a purchase is “non-refundable” does not exclude non-waivable rights under the laws applicable to you.
6. Your Content and the Limited License You Grant
You retain all rights you lawfully hold in photographs and other materials that you import, edit, upload, or export (“Your Content”).
You grant us and the service providers identified in the Privacy Policy a non-exclusive, worldwide, royalty-free license, effective only for the period reasonably necessary, to transmit, host, transform, and process Your Content solely to:
1. Perform the functionality you expressly request;
2. Maintain the security and integrity of the Services; and
3. Comply with unavoidable legal obligations.
This license does not permit us to use your photographs for advertising; to train general-purpose or third-party AI models; to identify or authenticate individuals; to create databases of individuals; or to permit service providers to use the photographs for their own independent purposes. Except where preservation is expressly required by law, the license relating to a server-side copy ends when that copy is deleted under the retention periods stated in the Privacy Policy.
You represent and warrant that:
- You own or otherwise have all rights necessary to process and upload Your Content;
- For photographs containing other individuals, you have provided any legally required notices and obtained any legally required consents, or you otherwise possess lawful authority to make the relevant decisions on their behalf; and
- Your Content and its use through the Services will not infringe any privacy, image, publicity, copyright, or other rights of any person.
If you cannot make these representations, do not upload the photograph for AI Restoration.
7. AI Restoration and Face-Related Information
AI Restoration may process photographs containing faces and may analyze pixels, contours, textures, or other visual features to generate restored results. The feature is not designed to identify or verify any particular person, and we do not instruct our service providers to create or retain facial templates, records of face geometry, or databases of individuals for identification purposes.
Before each upload, the App will present a separate and clear interface explaining:
1. The data to be sent and the actual recipients (Cloudflare, Inc., acting as proxy infrastructure, and Replicate, Inc., performing AI processing);
2. The specific purpose of processing;
3. That the photograph may contain another person’s face or other sensitive visual information;
4. The maximum retention period for server-side input and output copies;
5. The prohibitions on training, identification, authentication, advertising, sale, and independent use by service providers; and
6. How to cancel the upload and contact Klarpix.
The App will initiate the transfer only after you affirmatively tap “Agree and Restore.” You must also confirm that you are the relevant person depicted in the photograph or that you have obtained the lawful authority and consents required to upload and process it. Consent to one upload is not automatically treated as consent to future uploads, different purposes, or different service providers.
You may cancel before uploading and thereby withdraw your decision to proceed with that instance of processing. Once an upload has occurred, we will complete the restoration you requested and delete server-side copies as stated in the Privacy Policy. You control the original photograph and any result saved on your device.
8. Acceptable Use
You may not use the Services to engage in, facilitate, or encourage any of the following:
- Violating any law, court order, or rights of another person;
- Uploading a photograph you are not authorized to process or processing another person’s face or sensitive information without any consent required by law;
- Creating, distributing, or facilitating child sexual abuse material, non-consensual intimate imagery, sexually exploitative content, or unlawful hateful or violent content;
- Impersonating another person, creating fraudulent materials, falsifying identity documents, or falsely presenting an AI-generated result as an unaltered factual record;
- Using AI results for identity verification, biometric authentication, law enforcement, medical care, employment, housing, credit, insurance, educational admissions, or another decision that produces legal or similarly significant effects on an individual;
- Circumventing payments, credits, security controls, rate limits, or access restrictions;
- Introducing malicious code; interfering with or overloading the Services; scraping the Services; or accessing the Services without authorization;
- To the extent restrictions are permitted by applicable law, reverse engineering the Services or extracting models, source code, keys, or non-public data; or
- Using automated means to invoke the Services at scale or consuming resources in a manner that materially exceeds ordinary personal use.
We may limit relevant requests or suspend access when we reasonably believe conduct is unlawful, fraudulent, presents a security risk, or materially violates these Terms. Because the Services do not use accounts, certain restrictions may be implemented at the device, transaction, or network level. We will provide notice and an opportunity to appeal where required by applicable law.
9. Nature and Limitations of AI Results
AI Restoration is a probabilistic generative and reconstructive process. It may omit, alter, infer, or fabricate visual details, and the result may differ from the original scene, the person’s actual appearance, or historical fact. We do not warrant that:
- A result will be accurate, authentic, complete, or historically faithful;
- A result will be suitable as evidence, for authentication, for determining identity, or for any high-risk use;
- A restoration will satisfy your aesthetic or technical expectations; or
- All devices, photograph formats, and input qualities will produce equivalent results.
You are responsible for reviewing results and retaining original files. You must not represent an AI-restored result as an unaltered factual record or use it in any high-impact context prohibited by Section 8.
10. Our Intellectual Property; Feedback
Except for Your Content, the software, model orchestration, interfaces, text, graphics, trademarks, logos, and other materials comprising the Services are owned by us or our licensors and are protected by intellectual-property laws. All rights not expressly granted in these Terms are reserved.
You may voluntarily provide suggestions or feedback. You grant us a perpetual, non-exclusive, worldwide, royalty-free right to use feedback that does not contain your photographs or other personal information to improve the Services. We will not quote your feedback in identifiable form in public promotional materials without your permission.
11. Changes to, Suspension of, and Termination of the Services
We may change, suspend, or discontinue parts of the Services for security, legal, maintenance, service-provider availability, cost, or product-improvement reasons. Where reasonably practicable, we will provide advance notice of a material change that significantly affects purchased rights.
We will not retroactively cancel valid, unused purchased credits solely because of an ordinary feature update. You may stop using the Services and delete the App at any time. We may suspend or terminate relevant access if you materially or repeatedly violate these Terms or if continuing to provide the Services would create legal or security risks.
Provisions that by their nature should survive termination will survive, including those addressing content rights, intellectual property, disclaimers, limitations of liability, and dispute resolution.
12. Third-Party Services and Apple
The Services depend on Apple, network providers, and the proxy, AI-processing, purchase-status, support, and security providers identified in the Privacy Policy. Their failures or changes may affect availability of the Services, but do not excuse any responsibility we are legally required to bear.
You and we acknowledge that:
- These Terms are between you and us only, and Apple is not a party to them;
- We, not Apple, are responsible for the App, its content, maintenance, and support, and Apple has no obligation to provide maintenance or support services;
- If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App in accordance with applicable rules. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
- We, not Apple, are responsible for addressing product-liability, regulatory-compliance, consumer-protection, and privacy claims relating to the App;
- If a third party claims that the App or your compliant use of it infringes intellectual-property rights, we, not Apple, are responsible for the investigation, defense, settlement, and discharge of that claim as required by law; and
- Apple and its subsidiaries are third-party beneficiaries of this Section and the provisions relating to the license to the App and, upon accepting those rights, may enforce them.
You represent that you are not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as supporting terrorism, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You may not use or export the Services in violation of U.S. export controls, sanctions, or the laws applicable where you reside.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ABSOLUTELY SECURE, OR THAT ALL LOCAL DATA AND CREDITS CAN BE RECOVERED FOLLOWING DEVICE LOSS, SYNCHRONIZATION FAILURE, OR A THIRD-PARTY SERVICE FAILURE. THE LIMITATIONS OF AI RESULTS IN SECTION 9 FORM PART OF THESE DISCLAIMERS.
Some states or jurisdictions do not permit the exclusion of certain warranties, so some exclusions above may not apply to you. Statutory warranties and consumer rights that cannot lawfully be excluded remain unaffected.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL RELATED CLAIMS WILL NOT EXCEED THE GREATER OF:
1. The amount you actually paid for the Klarpix App and in-app purchases during the 12 months preceding the event giving rise to liability; or
2. US$100.
This Section does not limit liability that applicable law prohibits us from limiting, including, where applicable, liability for personal injury or death caused by fraud, willful misconduct, or gross negligence, or non-waivable statutory remedies under consumer-protection, privacy, or biometric-information laws.
15. Dispute Resolution for U.S. Users
Before filing suit, we encourage the parties to attempt to resolve disputes informally. These Terms do not require binding arbitration or arbitration under the AAA rules. If informal resolution is unsuccessful, disputes will be resolved by a court of competent jurisdiction.
15.1 Informal Resolution
A party asserting a dispute must first send written notice to the other party and allow 60 days for good-faith discussions. A notice sent to us must:
- Be emailed to support@klarpix.com with the subject line “Legal Dispute”;
- Include your name, contact information at which we may respond, the facts giving rise to the dispute, the relief requested, and information sufficient to identify the relevant Apple transaction without including any photograph; and
- Be signed by you personally or by a lawfully authorized representative acting for you.
We will respond using the contact information you provide after receiving a complete notice. The 60-day period begins when we receive the complete notice. To the extent permitted by law, applicable limitation periods will be tolled during the informal-resolution period. Either party may seek temporary or provisional relief as permitted by law to prevent irreparable harm.
15.2 Courts of Competent Jurisdiction
If informal resolution is unsuccessful, then, to the extent permitted by applicable law, any dispute arising out of or relating to these Terms, the Services, or the Privacy Policy must be brought in a state or federal court of competent jurisdiction located in the U.S. state of your principal residence. Each party consents to the personal jurisdiction of those courts and to litigating the dispute there.
Exception: Either party may bring an individual claim in a small claims court of competent jurisdiction if the claim satisfies applicable jurisdictional limits and procedural requirements. This Section does not deprive you of any non-waivable rights under mandatory consumer-protection, privacy, or biometric-information laws of any U.S. state, and it does not affect the lawful authority of any governmental agency.
15.3 Severability
If any provision of this Section is held invalid or unenforceable, it will be enforced to the maximum extent permitted by law or severed, and the remainder of this Section and these Terms will remain in effect.
16. Governing Law
- U.S. Users: These Terms are governed by and construed under the laws of the State of California, without regard to conflict-of-laws principles. The App is also subject to the Apple Standard Licensed Application End User License Agreement (the “Apple Standard EULA”). If these Terms conflict with the Apple Standard EULA concerning the license to the App, the Apple Standard EULA controls. This provision does not deprive you of mandatory consumer-protection rights under the laws of your principal state of residence.
- Other Jurisdictions: To the extent permitted by mandatory law, the laws of the People’s Republic of China apply. You retain any mandatory consumer rights granted by the laws of your place of residence.
17. Changes to These Terms
We may update these Terms to reflect changes in features, service providers, law, security, or business practices. We will provide notice of material changes before they take effect through an in-app notice or another reasonable method and will identify the effective date. Where the law requires renewed consent, we will obtain a new affirmative agreement.
Except where permitted by law and adequately disclosed, a material change will not apply retroactively to conduct occurring or disputes asserted before the change. If you do not agree to an update, you may stop using the Services before it takes effect.
18. General Terms
If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
A party’s failure to enforce a right does not waive that right. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or transfer of relevant business assets, subject to any notice required by applicable law.
These Terms, the Privacy Policy, conditions clearly disclosed on purchase screens, and the Apple Standard EULA constitute the entire agreement concerning the Services within their respective scopes. Headings are for convenience only.
For the U.S. release, an approved English text will be provided. To the extent permitted by law and where you have been provided the English text, if the Chinese and English versions conflict, the English version controls. This rule does not limit any non-waivable consumer right.
19. Notices
We may provide general notices through in-app messages, an email address you voluntarily provide, or publication on a public webpage. Notices of disputes, privacy requests, and other notices for which applicable law requires a particular form must be submitted as specified in these Terms or the Privacy Policy.
20. Contact Us
Operator: Hangzhou Yangcongquan Cultural Innovation Co., Ltd.
Chinese Registered Name: 杭州洋匆圈文化创意有限公司
Registered Address: Room 42, Room 707, Building 2, No. 217 Wujiang Road, Shangcheng District, Hangzhou 310000, China
Telephone: No public customer-service telephone number; please contact us by email.
Support and General Requests: support@klarpix.com
Legal Notices: support@klarpix.com
Public Webpage: https://klarpix.com/terms